FAQs

Yes. We are not in the business of selling data. Our business is supported directly by paying subscribers.

Aside from your email address, we do not store any of your personal identifiable data. Furthermore, we do not store or process any of your voice data on our servers.

See our privacy policy for the nitty-gritty details. We use Google APIs to transcribe your speech, please see their privacy policy for more details.

It's likely the subscription price will increase in the future as new features are added. When it happens, we will "grandfather" you in your plan — meaning we will honor the previous, lesser price for you.

If you subscribe for a year upfront you can save 25% (equivalent to 3 free months).

Nonprofits are eligible for bulk discounts. Get in touch for details.

A wake word is like "OK Google" or "Alexa" that allows you to turn on LipSurf without clicking the extension button, instead you can turn on LipSurf completely hands free. The wake word is Hey LipSurf.

Our wake-word technology is provided by PicoVoice and works completely offline (for privacy reasons) with minimal system resources.

Community plugins are plugins that can be created by anyone (3rd parties). See our GitHub for details.

We have many things in the pipeline but we don't want to say they're official until we've validated them. Write on our forums if there's a feature you really want!

Yes! Contact us for details.

Yes. To downgrade, go to the LipSurf options and click "Change Subscription" or contact us at any time for assistance.

You may cancel at any time and we will stop your subscription before the next billing period. Go to the LipSurf options and click "Change Subscription" or contact us to cancel.